We Help Businesses Grow Strong

People Are Your Biggest Possibility

By Thomas Taylor

My Octopus Teacher on Netflix (https://www.netflix.com/au/title/81045007) blew me away. It is so beautiful, I absolutely recommend it. It's a lovely view of lessons f ..

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Old Ideas About Admin Work Are History

By Thomas Taylor

Even today people continue to talk about the difference between strategy and housekeeping in business. I catch myself doing it sometimes and grimace. Bankers used ..

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Bottom Line Up Front

By Thomas Taylor

BLUF where conclusions and recommendations are placed at the beginning of the text, rather than the end, to facilitate rapid decision making. (https://en.wikipedia.or ..

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Does the Cat Match the Curtains?

By Thomas Taylor

A lot of people think that the health of your business is measured by the people in the back office, like a score keeper for a cricket game. That used to be the  ..

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But I Didn't Have An Entree

By Thomas Taylor

“Numbers written on restaurant bills within the confines of restaurants do not follow the same mathematical laws as numbers written on any other pieces of paper in an ..

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Dont Look at the Tree

By Thomas Taylor

They tell people this when they teach them to race motorcycles. They tell you to look towards your escape route, not the source of danger. Your body tries to follow y ..

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Getting New Customers Costs Time and Money

By Thomas Taylor

After the cost of delivering services, the cost of client acquisition is the most critical expense to control in your business - but most people don't track all the c ..

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How to Compete with The Big Boys

By Thomas Taylor

Big businesses have some enormous advantages but they have weaknesses too. How can you learn from recent disrupters and get a foothold? I promise not to men ..

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More Selling Time - Less Spending Time

By Thomas Taylor

We all know that it's hard to track which particular sales activities result in sales. It might be a conversation that you had years ago, a newsletter you sent might  ..

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How to cut costs

By Thomas Taylor

I'm sure you've been having a good look at costs lately so here are a few things to consider. 1) Better control your cost of customer acquisition. The first step ..

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Payroll Keeping You Up Late? Let Us Do It For You

By Thomas Taylor

Payroll is getting crazy complicated. It's a really stressful thing for most businesses. And it's getting worse by the day. I just started a business ..

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What to do if your clients squeeze you? - Add Vodka

By Thomas Taylor

It might sound counterintuitive but if your clients ask for a discount right now offer to do more for less, but put a time limit on the extra support. Say 3 months. T ..

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If they shut the door go through the window

By Thomas Taylor

Sometimes you are forced to change how you do things. Call it pivot if you will. The thought of it can be exhausting, and we have all felt some of that lately, but on ..

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What can you sell online right now?

By Thomas Taylor

Why the hell have Australian supermarkets stopped most deliveries? Partly because they have never taken it seriously. Like newspapers that lost the rivers of gold cla ..

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What Happens When A Business Runs Out Of Cash

By Thomas Taylor

A business running out of cash is like a boat running aground. If you're passionate about either, seeing it will bring you close to tears. The reason both are so sad  ..

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Do you really need an office?

By Thomas Taylor

There are some great businesses with no office, or with a semi-distributed working model. I've been having many conversations about this, like all of us I guess, ..

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What Happens If Your Payroll Person Gets Sick?

By Thomas Taylor

Payroll has to be done on time, every time, no matter what. If you have someone in-house doing payroll, even if that person is you, what happens if they get sick ..

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What the hell should you do? You need a model

By Thomas Taylor

I've been talking to lots of business owners in the past week and one thing is crystal clear. After they have taken steps to make sure all their people are safe a ..

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Are The Walls Closing In?

By Thomas Taylor

(https://www.urbandictionary.com/define.php?term=walls%20are%20closing%20in)From the (Urban Dictionary) (https://www.urbandictionary.com/define.php?term=walls%20are ..

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There should never be 3 fortnights in a month

By Thomas Taylor

If you think that time went fast over the weekend try fitting 6 weeks into a month. We have all seen management accounts that do that because..... well... becaus ..

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Fixed Price Projects Can Be Exhausting

By Thomas Taylor

When you hear any combination of the following be very careful. "But that's what we had to bid to win the work" "There is no point in keeping tra ..

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Managing a Business with Very Different Revenue Streams

By Thomas Taylor

It’s hard to manage a business that provides consulting services, but even more so if consulting is not your only income stream. A lot of businesses  ..

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Get the Numbers Right Before You Turn Up The Heat

By Thomas Taylor

The more time I spend working with growing businesses, the more I see that the biggest success factor is usually sales. I know that's stating the obvious but there is ..

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How to Stop Flipping Burgers

By Thomas Taylor

Good solid businesses value recurring revenue, in fact, it's usually the most important element when a business is valued for sale or listed on the ASX. P ..

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Accounts Can't Fix Utilisation - Its A People Problem

By Thomas Taylor

I keep banging on about how people send things to accounts just because it has something to do with adding up numbers. And utilisation is a perfect example of that, i ..

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Welcome Results Both Good and Bad

By Thomas Taylor

The other day I heard a scientist say there is no such thing as a bad number. Sure, but it still sucks when you see a result that upsets you. We have all been the ..

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Never Outsource Your Future

By Thomas Taylor

We are huge fans of outsourcing repetitive processes for SMEs, particularly processes that respond well to economies of scale. Things that get cheeper but also allow  ..

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Why Middle Office Is Probably Holding You Back

By Thomas Taylor

You've most probably heard of middle office and decided it was a banking thing designed to try to stop dealers going off the rails each day. At the very least somethi ..

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How Many People Do You Need In Accounts?

By Thomas Taylor

We've all heard it before ... "there are too many people in accounts"..... but first a detour via refrigerators. Hang in there, hopefully this will come together in t ..

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How To Do A Cash Flow Forecast

By Thomas Taylor

A weekly cash flow forecast is one of the most important housekeeping tasks in your business. Many a business has failed because of poor cash flow management. Mak ..

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Suzzie used to be a chef - She helped a friend with a dinner party

By Thomas Taylor

It was years ago now, and before I met her, but Suzzie M told me a great story about how she helped a friend put on a dinner party, then another, and then it snowball ..

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The 3 Reports You Need To Run Your Business

By Thomas Taylor

I'm writing this on a public holiday, the sun is shining and, after this, the dog and I are going for a run on the beach. I'm doing it today because always I wri ..

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Why Finance Dashboards Never Work

By Thomas Taylor

Leaders do vision, they are responsible for the strategy, and then they facilitate the actions everyone needs to take to make the vision happen. It's always a big job ..

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How a CFO adds value to your business

By Thomas Taylor

Have you noticed that there seems to be a bunch of new Outsourced CFOs about? This is a great thing, I think there needs to be a lot more of us. That's b ..

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You should plan for blue sky too

By Thomas Taylor

Scenario planning is something that makes perfect sense but a bit daunting to tackle for a lot of people. An easy way to start is to create a table. I use th ..

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Why Businesses Fail

By Thomas Taylor

We like saying we are no smarter than anyone else but we get to see inside a lot of businesses at the shop floor level. We have seen some failures, not as much as exp ..

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Competitive advantage is being good at things other people think are too hard

By Thomas Taylor

The Dalai Lama said “It is under the greatest adversity that there exists the greatest potential for doing good, both for oneself and others.” We all know that fe ..

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The Debit is Near The Window

By Thomas Taylor

That's an old accounts joke. It's only funny if you've ever struggled with an accounting course. And everyone does when they first start. For budding entrepreneurs ha ..

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You Own The Profit

By Thomas Taylor

Happy New Year all. I hope you had a great holiday if you managed one. Fresh for a new year and, like most people, with eyes on goals for the year I thought about ..

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Do you have enough cash for January?

By Thomas Taylor

I know everyone is flat out right now but it's a really good time to do a cash flow forecast and make sure there will be enough cash to get through the usual January  ..

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Why You Should Have An Advisory Board Meeting Every Two Months

By Thomas Taylor

The most successful businesses I've worked with have all had one thing in common, they all had some sort of advisory board. Not someone telling them what to do, inste ..

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Can all this technological disruption work in your favour?

By Thomas Taylor

All those trend setters, not following traditional business models, have the opportunity to build a modern, agile and flexible businesses unimpeded by their past - bu ..

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Your Time Sheet Needs To Add Up To A Whole Day

By Thomas Taylor

This is for all the people that use timesheets. There is an old accounting saying that if something is out by only one cent it could be out a thousand dollars on ..

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Reduce Risk During Rough Times

By Thomas Taylor

Humans have an innate tendency to take more risks when we are under pressure. Put what's left on a horse race, kick a ball from far away, that sort of thing. We all l ..

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How Will Automation Effect Your Business?

By Thomas Taylor

Remember when cruise control was just on flash cars? When a Mercedes stunt to demonstrate automatic emergency braking went terribly wrong and the car failed to stop a ..

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Are you eligible for a small business grant?

By Thomas Taylor

The NSW government is giving small businesses in NSW a grant of $2000 if they employ new full-time, part-time and casual workers in NSW. To be eligible,  ..

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How to Manage Margins in Professional Services

By Thomas Taylor

To manage your firm, you need to know the most important ratios. Utilisation is by far the most important for most, but the amount of time recorded o ..

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Are You Bundling Services?

By Thomas Taylor

These days smart firms are forming their service offerings into bundled products that better align with and meet client needs. Once upon a time you sold prod ..

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Are you an industry player, or a market player?

By Thomas Taylor

Guest Post by Raz Chorez In over a decade of consulting, I’ve learned to take nothing for granted. I don’t assume as much as I used to, and I try my best to list ..

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You Need Meat and Gravy

By Thomas Taylor

These days, for most businesses, it's all about recurring revenue. A lot of Real estate agents aim to fund their basic operating expenses from "Rent Roll", co ..

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Exit stage left

By Thomas Taylor

There might be 50 ways to leave a lover, but not many ways to leave a company that you have built. And most of them are going to involve you hanging around for ye ..

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Accounts Not Getting Important Things Done? Are they Overworked or Overwhelmed?

By Thomas Taylor

Accounts staff will often tell you they're too busy when you ask them to do something new. I get it thats annoying sometimes, it seems like they are always resi ..

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Add Sensible Spinach to Your Smashed Avocado

By Thomas Taylor

We've changed our name. We are now Green Spinach Outsourced CFO's. Green as in money, but also sustainable, and spinach because we all know that helps you g ..

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What I learnt working in a hotel

By Thomas Taylor

Hotels have a magic number that they all aim for. That number is 80% occupancy. The percentage of available rooms occupied each night. That 80% number turns out ..

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How to make your business sustainable

By Thomas Taylor

When we assess a business for financial security and sustainability the following is what we look for. The big one is recurring revenue ..

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Our Growth Almost Killed Us

By Thomas Taylor

I had a great question put to me the other day. You often hear of companies saying “our growth almost killed us” I know this from personal experience - wh ..

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It's Time to Change Your Old MYOB Files to XERO before 30 June

By Thomas Taylor

Give us a shout if you need a hand getting ready to change over to Xero at 30 June. It's good to start now to make it easy on everyone involved.  ..

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How to set a growth target for your business

By Thomas Taylor

We all know that we need goals, and unless you measure something it won’t improve, but don’t get too stressed out about picking the right growth number. To some ..

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Think broadly about solving problems

By Thomas Taylor

We often put up with sub-optimum solutions. Things we've always done a particular way; ways that mostly just waste time and cause us annoying problems. You know, the  ..

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Where your sales come from

By Thomas Taylor

There are four ways to grow B2B sales. New Clients from Inbound Marketing A lot of people think that businesses that don't embrace inbound marketing in this  ..

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Why you should outsource your bookkeeping

By Thomas Taylor

One of the best ways to waste time and/or money is to do your own bookkeeping in-house. But we all do things like that because we are so busy focusing on client probl ..

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You should have your numbers on the first day of the month

By Thomas Taylor

If you're doing all the cool things like continuous billing, accruing and prepaying expenses, twice monthly salaries, something like ReceiptBank (https://www.receipt- ..

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It will be the end of the year before you know it

By Thomas Taylor

These years just keep getting faster... Right now you've hopefully had a lovely break and thinking that getting stuck in can probably wait a few more days. That' ..

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Back to Basics - A Checklist

By Thomas Taylor

Does your billing/front office system equal the accounts each month? If not you might have a black hole. Regardless, you won't know how your business is performing.  ..

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How to Cherry-Pick Good Ideas from Big Corporates

By Thomas Taylor

We all know about economies of scale for big businesses, and of course, there are major diseconomies too. Otherwise small business would never stand a chance. An ..

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How to separate strategy and housekeeping

By Thomas Taylor

Those mountains aren't going to climb themselves and you need a good base camp or your best-laid plans will fail. Absolutely make it a cool base camp, life should hav ..

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What usually happens to a small business as it gets bigger

By Thomas Taylor

There is something that I think happens at a particular stage in every growing company. The time you realise you don't know everything that's going on. How you m ..

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You should probably charge more

By Thomas Taylor

The world seems to be splitting into extremes. Amazon and the like are wiping out traditional retail, luxury retailers are doing fine, it's the middle that's struggli ..

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Why Overdrafts are Rubbish

By Thomas Taylor

A while ago I wrote about why you should bootstrap for as long as you can (/blog/why-you-should-bootstap-for-as-long-as-you-can) noting... "Apart from the obvious ben ..

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Should you sell to one of the big guys?

By Thomas Taylor

Is running your own show is the best way for you to grow? One option might be to join up with a bigger company. There are some advantages that come wi ..

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Should you keep staff salaries secret?

By Thomas Taylor

I remember being told at my first university economics lecture that we have to assume human beings always make rational choices. That seemed like a very bad start to  ..

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It's What's Up Front That Counts

By Thomas Taylor

There is that old saying that "if you what to improve something, first measure it". And if you really want to know what's going on in your business you can't just rel ..

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How will automation affect your clients?

By Thomas Taylor

We mostly work with businesses that have really big clients, it seems to be the thing that defines us. And most knowledge economy B2B's will be like that, where their ..

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Focus on the large and variable - not the small and predictable

By Thomas Taylor

If you have a 30 June year end you're probably putting the finishing touches on your annual budget. If you are, it's a good time to have a look at the way you categor ..

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Podcast Interview With Leigh Dunsford @ Waddle Loans

By Thomas Taylor

I recently did a podcast interview with the very cool Leigh Dunsfield from Waddle Loans Check it out https://soundcloud.com/waddlepodcast/thomas-taylor-t2-c ..

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Why it's better to be slightly resource constrained

By Thomas Taylor

Human beings work better with constraints and we are usually not very good at restraint. Constraints drive better creative solutions (), plus we get a sense of  ..

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Design The Life You Love

By Thomas Taylor

Check out "Design The Life You Love" by Ayse Birsel. This is a great read for business owners. Especially the consideration of constraints as well as deconstruction a ..

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How to Write a Budget Paper

By Thomas Taylor

If you have to present a budget paper to your Board and/or investors it's a good idea to provide a document explaining the numbers, rather than just hit them col ..

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Strategy vs Housekeeping

By

Some things have to get done - else they will come back to bite you later - but they won't necessarily grow a business. As an example, accounts depart ..

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Do you know where the day goes?

By

Time flies - but it can also sink you. So how do you better control it? Usually only people that bill by the hour use time sheets. I think a lot of other bus ..

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Who's Who in Your Business Zoo?

By

Most people only have a limited number of different tasks to perform each day. If they are delivering work for clients, their days look fairly similar week to week.  ..

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Beware the Budget Loch Ness Monster

By

In last week's blog entry I talked about how what might appear to be a lumpy business is more often just lumpy accounts and how dangerous that can be. It's a pr ..

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is Your Business Lumpy? Is it Going Downhill?

By

Is your business really lumpy? Or is it just the accounts? And if so, is it, beneath all that distortion, having problems? How do you find out? Most businesse ..

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Which Income Stream Is Making You Money?

By

We often recommend better management reporting, but also, the equally important, regular time put aside each month to review and interpret the results. This might ..

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No one eats just cake - have your cake on top

By Thomas Taylor

Do Not Only Eat Cake It's absolutely fine to put high-value, time-based, consulting work on top of your standard products. That suits bespoke and complex prob ..

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How to Do What You Love and What's Good For You

By Thomas Taylor

There is no end of advice out about how to be more productive, to get more things done in your day. But how often do you sit back and have a think ..

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Why You Don't Need Accounts Staff Anymore

By Thomas Taylor

If you have to spend money on compliance, try to get some value from it. Bookkeeping and tax definitely fall into that category. We often recommend that busines ..

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How Much Money Are You Really Making From SaaS Sales?

By Thomas Taylor

How do you know if you're making money from your SaaS sales? It's easy right? If you sell it for more than it costs you. Anyone that knows anything about Saa ..

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Living With Constant Disruption......

By Thomas Taylor

It wasn't that long ago that we were discussing the end of jobs for life. How we would need to retrain a few times during our working years. It seemed exciting b ..

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How Do I Know When Can I Employ Someone?

By Thomas Taylor

Anyone who runs a service business knows the feeling, a constant concern about balancing the amount of work on and knowing when you can employ someone. I ..

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Why You Should Bootstrap For As Long as You Can

By Thomas Taylor

bootstrap ˈbuːtstrap/ verb gerund or present participle: bootstrapping 1. COMPUTING fuller form ..

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We're Dogfooding it - and it's Great

By Thomas Taylor

Eating your own dog food, also called dogfooding, is a slang term used to reference a scenario in which a company uses its own product to test and promote the p ..

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Maybe the Best Person for the Job is More than One Person

By Thomas Taylor

Hands up if you know how Hubspot works.... keep your hand up if you have the time to keep it humming along with the best marketing tactics and relevant content.  ..

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Charging by the Hour is Like Flipping Burgers

By Thomas Taylor

Charging by the hour is hard work. And any time you stop work, the income stops too. It's life on a treadmill. I think part the reason a lot of professio ..

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Should you employ a junior first?

By Thomas Taylor

A question I'm asked all the time is "how do I know when I should employ someone". And that's usually easy enough to estimate, once you've done it a few times ..

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Are You Ready to Let Go of Timesheets?

By Thomas Taylor

Are you ready to let go of the edge of the pool? The traditional way of managing service firms, utilisation and charge-out rates, was fundamentally tryin ..

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We Are Living Through the Transition to Post Industrialism

By Thomas Taylor

Economists in the twentieth century, from communist through to fascist, and everything in between, almost exclusively relied on labour cost (per hour) as the mai ..

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Is the Traditional Professional Services Model Dying?

By Thomas Taylor

These days smart professional services firms are leveraging bundled products and automation, not so much people. It used to be just people. For many decades  ..

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How to Survive A Christmas Cash Flow Problem

By Thomas Taylor

It's common for businesses to have problems with cash flow in January. Expenses seem to pile up in December and your clients are off on holidays in January when  ..

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Why Recurring Revenue Is So Valuable

By Thomas Taylor

A client once said to me that it's terribly hard to get out of bed on the first day of each month when you have to start from scratch to cover your mortgage.  ..

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